Telephone interviewing (CATI)

Our expert interviewers use cutting-edge CATI workstations to gather precise data to meet your objectives. With continuous in-house training adhering to IQCS principles, our team ensures polite yet persuasive interactions, getting high quality feedback while simultaneously entering responses into the system. Specialising in diverse demographics and groups that are difficult or too specific to reach online, we'll deliver robust data within budget and on time, whether it's consumers or businesses, locally or internationally. Managers, senior supervisors and team leaders are multi-lingual and committed to front-line sample management and quality control, while senior directors oversee every step, with dedicated and flexible client support from costing to data delivery.